Privacy Policy

This Privacy Policy explains how DigX Agency, operated by FOP Husak Kira Andriivna (Tax ID: 3551504906), collects, uses, and protects your personal data when you visit digx.agency or use our services.

Data We Collect

We collect personal data that you voluntarily provide through our contact forms and the Resource Wastage Estimator (calculator tool). This includes:

• Full name
• Email address
• Company name and role
• Information about your business operations submitted via forms

We do not collect data passively beyond standard server logs and cookieless analytics (see Cookie Policy).

How We Use Your Data

We process your personal data for the following purposes:

• Service delivery — responding to inquiries, preparing proposals, and delivering consulting and automation services
• Communication — sending follow-up emails related to your inquiry or project
• Analytics — understanding how visitors use our website to improve content and user experience (cookieless, aggregated data only)

Legal Basis for Processing

We process your data based on your consent (when you submit a form), for the performance of a contract or pre-contractual measures, and for our legitimate interests in operating and improving our services. Where we rely on legitimate interests, we ensure these do not override your fundamental rights.

Your Rights Under GDPR

If you are located in the European Union or European Economic Area, you have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests
• Right to restrict processing — request limitation of how we process your data

To exercise any of these rights, contact us at info@digx.agency. We will respond within 30 days.

Data Retention

Contact form submissions and calculator data are retained for the duration of the business relationship and any subsequent follow-up period. If no business relationship is established, we delete your data within 12 months of your last interaction. You may request earlier deletion at any time.

Cookies

Our use of cookies is minimal. For full details on cookie types, analytics, and how to manage preferences, see our Cookie Policy.

Third-Party Services

We use the following third-party services that may process your data:

• Vercel — website hosting and cookieless analytics (USA, GDPR-compliant DPA available)
• Resend — transactional email delivery (USA, GDPR-compliant DPA available)
• MongoDB Atlas — database hosting for form submissions and CMS data (cloud infrastructure, encrypted at rest)

We do not sell, rent, or trade your personal data to any third party.

Data Security

We implement appropriate technical and organisational measures to protect your personal data, including HTTPS encryption in transit, encrypted database storage, and access controls limiting data access to authorised personnel only.

International Data Transfers

Some of our third-party service providers are based in the United States. Where data is transferred outside the EU/EEA, we ensure adequate safeguards are in place through Standard Contractual Clauses (SCCs) or equivalent mechanisms as required by GDPR.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at info@digx.agency.

FOP Husak Kira Andriivna (Tax ID: 3551504906)
Ukraine